ITIL certified!
Hope all of you had a great weekend.
I was busy studying for ITIL V3 certification.
My friend John & I registered for for ITIL training course in vyomlabs, Pune.
It was held in Quality Inn (OMR), Chennai for two days.
The first day training was pretty vague, most topics seemed relevant for Service Delivery Managers, Account Managers et al. I didn't get 65% marks in the assignments, so I was kinda hopeless that I would pass the certification.
The 2nd day, things were better, the topics were more relevant to what we actually do in a support environment, incident management, problem management, continous service improvement, etc.,
Instead of writing 3 mock exams before the real exam, many candidates opted to go for it at 6 pm, after completing only 1 mock exam. After completing the exam within 35 minutes, I reviewed the answers again for another 20 minutes and when I clicked on submit I got an error and my answers were lost.
I went back this morning and completed the exam within 35 minutes, after clicking submit, the next page showed "You passed the exam, Congratulations!".
I have to look for openings for ITIL certified Analyst / Manager within my organisation or ...
Wish me good luck!
P.S: John passed the exam yesterday, I forgot to mention it.
Labels: ITIL v3 certification
posted by Joe @ 12:55 PM
2 Comments
2 Comments:
could you please mention
1) the cost of the whole thing
2) the organization that conducted the training,
3)and the certifying body?
Thanks very much in advance for your answers.
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